OneByZero Neo

Contents:

• Preface
  • Legal Notice
  • Attention
  • Audience
• Overview
  • Who is Neo for?
  • Three Agent Modalities
  • Key Capabilities
  • Platform Architecture
  • Glossary
• Getting Started
• Architecture
  • High-Level Architecture
    • Foundry
    • Studio
    • Command Center
  • Layered Design Principles
• Installation
  • Terraform Installation
    • Overview
    • Infrastructure as a Service Deployment
    • Prerequisites
    • Helm Deployment Process
    • Service Configuration Reference
    • Best Practices
    • Troubleshooting
  • Source Code Installation
    • Source Code Access
    • Build and Deployment Instructions
    • Getting Started
• Platform Administration
  • Accessing the Control Center
  • Control Center Tabs
• Workspace Administration
  • Workspace Settings Tabs
• Command Center
  • Home
    • Last 24 Hours Usage Summary
    • Agent Cards
    • Searching and Filtering
    • Tags
    • Card Actions
    • Creating and Importing Agents
    • Best Practices
  • NeoGPT
    • Agent Selector
    • Chat Screen
    • Threads and Recent History
    • Projects View
    • Live View Panel
    • Use Cases
    • Best Practices
  • Conversations
    • Conversations List
    • Conversation Detail View
    • Best Practices
  • LLM Traces
    • Traces List
    • Trace Detail View
    • Best Practices
  • Analytics
    • Filter Sidebar
    • Dashboard Actions
    • Workspace-Level Analytics
    • Per-Agent Analytics
• Chatbot Builder
• Agentic Flow Builder
• Voice Agent Builder
• Foundry
  • Knowledge Bases
    • Creating a Knowledge Base
    • Uploading and Managing Documents
    • Chunking and Parsing
    • Retrieval Testing
    • Using Knowledge Bases in Agents
  • Integrations
    • In-House Tools
    • Custom Tools
    • MCP Servers
  • Guardrails
    • In-House Guardrails
    • Bedrock Guardrails
  • Datasets
    • Creating Datasets
    • Managing Dataset Items
  • Evaluations
    • In-House Evaluations (DeepEval)
    • Bedrock Evaluations
• Channels
  • Route Types
  • Prerequisite — Channel Gateway MCP
  • How to Add a Channel
  • Available Channels
• References
  • Components
    • Agentic Flow Components
    • Chatbot Builder Blocks
    • Voice Agent Components
• User Manual (Legacy)
  • Getting Started
  • Workspaces
  • Command Center
    • Usage Overview Charts
    • Import and Create Actions
    • Filtering and Search
    • Agent Cards
    • Creating a Chat Agent
    • Creating a Voice Agent
    • Creating a Flow Agent
  • FactoryGPT
    • Overview
    • Using FactoryGPT
  • Guardrails
    • Why Guardrails Matter for Enterprise AI
    • Guardrail Types
    • In-House Guardrails
    • Bedrock Guardrails
    • Applying Guardrails to Agents
    • Managing Guardrails
  • Integrations
    • In-House Tools
    • Custom Tools
    • MCP (Model Context Protocol)
    • Managing Integrations
  • Knowledge Bases
    • Knowledge Base Types
    • Reusability Across Agents
    • In-House Knowledge Bases
    • Bedrock Knowledge Bases
    • Updating Knowledge Bases
    • Best Practices
  • Evaluations
    • Why Evaluations Matter
    • In-House Evaluations with DeepEval
    • Bedrock Evaluations
    • Managing Evaluations
    • Best Practices for Evaluations
  • Datasets
    • Understanding Datasets
    • Dataset Scope and Organization
    • Creating and Managing Datasets
    • Dataset Details and Items
    • Viewing and Editing Items
    • Uploading Datasets via CSV
    • Best Practices for Dataset Management
  • Analytics
    • Understanding the Analytics Dashboard
    • Filtering and Time Range Selection
    • Agent-Level Cost and Token Analysis
    • User-Level Cost and Token Analysis
    • Using Analytics for Cost Management
    • Best Practices for Analytics
• Frequently Asked Questions
  • Platform
    • What is OneByZero Neo?
    • Does Neo require AWS?
    • Which LLMs are supported?
    • Is Neo suitable for production workloads?
    • How does Neo handle security and data isolation?
    • Is my data used for model training?
  • Getting Started
    • What do I need before I can build an agent?
    • What is the difference between a Super Admin, Workspace Admin, and a Builder?
  • Building Agents
    • When should I use Chatbot vs Agentic Flow vs Voice Agent?
    • How does publishing work?
    • Can I test an agent before publishing it?
    • Can I roll back a published agent?
  • Foundry
    • What is the Foundry and who manages it?
    • What is the difference between In-House Tools and Custom Tools?
    • Do guardrails apply automatically to my agents?
    • What is the difference between an In-House and a Bedrock knowledge base?
    • Can an agent use more than one knowledge base?
  • Administration
    • How do I give a team member access to build agents?
    • Where do I store API keys and credentials?
  • Monitoring
    • Where do I see conversations and LLM traces for my live agents?