How a Co-Worker Runs

When you publish, OneByZero Neo turns everything you configured into a single running agent. Seeing how it works through a request helps you understand how your settings play out in practice.

Stage

What happens

1. Channel input

A message arrives from a connected channel (NeoGPT, Microsoft Teams, or Outlook), or a scheduled proactive routine fires.

2. Agent

The agent runs on instructions assembled from your Basics — objective, scope, persona, and tone — together with the Behaviour procedure and boundary rules, using the foundation model you selected.

3. Skills as tools

Your Skills are attached to the agent as tools and called as needed, each chosen from its description.

4. Approval (optional)

If a skill is gated Ask — or a business rule applies — a human approval step pauses execution and sends a request to the configured Governance channel before the action runs.

5. Output

The agent replies to the user and, if Channel Delivery is configured, can also push output to a channel route.

As it works, the Co-Worker draws on its short-term and long-term memory according to the Memory tab.

After publishing, you can open View your orchestrating agent to see these stages laid out as a diagram in the Agentic Flow editor.