OneByZero Neo
Getting Started
Preface
Overview
Getting Started
Deployment
Architecture
Installation
Building Agents
Digital Co-Workers
Chatbot Builder
Agentic Flow Builder
Voice Agent Builder
Neo Code Agents
Foundry
Channels
Administration & Operations
Platform Administration
Workspace Administration
Command Center
Reference & Help
References
Frequently Asked Questions
OneByZero Neo
OneByZero Neo
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OneByZero Neo
Contents:
Getting Started
Preface
Legal Notice
Attention
Audience
Overview
Who is Neo for?
Three Agent Modalities
Digital Co-Workers
Key Capabilities
Platform Architecture
Glossary
Getting Started
Deployment
Architecture
High-Level Architecture
Foundry
Studio
Command Center
Layered Design Principles
Installation
Terraform Installation
Overview
Infrastructure as a Service Deployment
Prerequisites
Helm Deployment Process
Service Configuration Reference
Best Practices
Troubleshooting
Source Code Installation
Source Code Access
Build and Deployment Instructions
Getting Started
Building Agents
Digital Co-Workers
Chatbot Builder
Agentic Flow Builder
Voice Agent Builder
Neo Code Agents
How a Neo Code Agent Differs
Where Your Agent Runs
Prerequisites
Deepdive
Foundry
Knowledge Bases
Creating a Knowledge Base
Uploading and Managing Documents
Chunking and Parsing
Retrieval Testing
Using Knowledge Bases in Agents
Integrations
In-House Tools
Custom Tools
MCP Servers
Guardrails
In-House Guardrails
Bedrock Guardrails
Datasets
Creating Datasets
Managing Dataset Items
Evaluations
In-House Evaluations (DeepEval)
Bedrock Evaluations
Channels
Route Types
Prerequisite — Channel Gateway MCP
How to Add a Channel
Configuring Outputs
Available Channels
Administration & Operations
Platform Administration
Accessing the Control Center
Control Center Tabs
Workspace Administration
Workspace Settings Tabs
Command Center
Home
Last 24 Hours Usage Summary
Agent Cards
Searching and Filtering
Tags
Card Actions
Creating and Importing Agents
Best Practices
NeoGPT
Agent Selector
Chat Screen
Threads and Recent History
Projects View
Live View Panel
Use Cases
Best Practices
Conversations
Conversations List
Conversation Detail View
Best Practices
LLM Traces
Traces List
Trace Detail View
Best Practices
Analytics
Filter Sidebar
Dashboard Actions
Workspace-Level Analytics
Per-Agent Analytics
Reference & Help
References
Components
Agentic Flow Components
Chatbot Builder Blocks
Voice Agent Components
Frequently Asked Questions
Platform
What is OneByZero Neo?
Does Neo require AWS?
Which LLMs are supported?
Is Neo suitable for production workloads?
How does Neo handle security and data isolation?
Is my data used for model training?
Getting Started
What do I need before I can build an agent?
What is the difference between a Super Admin, Workspace Admin, and a Builder?
Building Agents
When should I use Chatbot vs Agentic Flow vs Voice Agent?
How does publishing work?
Can I test an agent before publishing it?
Can I roll back a published agent?
Can I use an agent I built outside the platform?
Why does my Neo Code Agent show no cost or token figures?
Foundry
What is the Foundry and who manages it?
What is the difference between In-House Tools and Custom Tools?
Do guardrails apply automatically to my agents?
What is the difference between an In-House and a Bedrock knowledge base?
Can an agent use more than one knowledge base?
Administration
How do I give a team member access to build agents?
Where do I store API keys and credentials?
Monitoring
Where do I see conversations and LLM traces for my live agents?
Digital Co-Workers
What is a Digital Co-Worker, and how is it different from the three agent builders?
Can a Co-Worker reuse agents I have already built?
Documentation Versions
v: v6.0.0
Released Versions
v3.0.0
v5.0.0
v6.0.0