# Workspace Management

The **Workspaces** tab gives Super Administrators a full view of every workspace in the Neo deployment. From here you can create workspaces, review their IDs, and delete ones that are no longer needed.

The workspaces list shows:

- **Name** — the workspace name; the workspace you are currently browsing is marked *Current*
- **Workspace ID** — the system-generated unique identifier, used in API calls and support requests
- **Action** — per-workspace menu for deletion

## Creating a Workspace

Click **+ Add Workspace** to open the creation dialog.

[![Add Workspace dialog](../images/super-add-workspace.png)](../images/super-add-workspace.png)

Fill in the following fields:

- **Workspace Name** — a descriptive name visible to all members of that workspace
- **Workspace Admin’s Email** — the user who will be assigned as workspace administrator on creation
- **Workspace Admin’s Permissions** — the permission set the workspace admin will start with (for example, 169 of 180 available permissions)
- **Set as default permissions for new workspaces** — when checked, this permission set becomes the template for all future workspace admins

Once saved, the new workspace appears in the list and the designated admin receives access immediately.

## Per-Workspace Actions

Each workspace row has an action menu with three options:

- **Invite Members** — add users to the workspace and assign them a role; this is the same as the invite flow available to Workspace Admins
- **Manage Permissions** — view and edit the workspace’s role permission sets
- **Delete** — permanently remove the workspace

Deletion removes everything inside the workspace — all agents, knowledge bases, variables, secrets, and member associations — with no recovery path.

> **Note**
>
> Super Admins can manage workspace membership and permissions from the Control Center, but they **cannot browse workspace contents** (agents, conversations, knowledge bases, etc.) unless they have been explicitly added as a member of that workspace. Platform-level authority does not grant automatic read access to workspace-level resources.

## Best Practices

**Naming conventions**
:   Establish a workspace naming convention before creating workspaces at scale — for example, team name or business unit as a prefix. Consistent names make it easier to identify workspaces in analytics filters.

**Default permission template**
:   Use the **Set as default permissions for new workspaces** option to standardise the starting permission set for workspace admins across the organisation. Review and update this template whenever role requirements change.

**Clean up unused workspaces**
:   Periodically review the workspaces list and delete any that are no longer actively used. Dormant workspaces still appear in analytics and can cause confusion in platform-wide reports.
